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It’s well established that applying learning science to the design of technology-enhanced learning (TEL) consistently leads to improved learning outcomes. Intimately linked to such an approach is the need for the sharing of data, tools and methods that can be used to support the design and enhancement of TEL environments. Yet many twenty-first-century students, using the most modern of learning technologies, receive instruction that is no more informed by learning research than it would have been in the 1800s. To enable universities to realize the potential of research-informed TEL design and practice, the Council recommends that university leaders build a supporting social-technical infrastructure. To support the adoption and success of this infrastructure, the Global Learning Council has outlined nine specific recommendations that may be considered in the context of three overarching objectives. These objectives are:
- Foster a conducive culture that enables TEL to thrive
- Facilitate continuous improvement of instruction and instructional tools
- Help build a global community for data sharing
The recommendations which support each objective are accompanied by case studies with examples of organizations successfully employing the principles recommended by the GLC.
Background
This best practices document provides an update on the Council’s work to help institutions of higher education support implementation of evidence-based Technology-Enhanced Learning (TEL). The Council seeks comments on this document from the community at large, including the higher education, technology industry, government and nonprofit communities. The Council also invites organizations to share information about specific projects, research or teaching activities that exemplify the recommendations contained in this document. This best practices document was developed by members of the Global Learning Council as part of an effort to define an infrastructure that can support the successful implementation of evidence-based Technology-Enhanced Learning (TEL) at institutions of higher education.
The GLC believes that TEL design and instruction—when informed by research—can substantially improve learning outcomes, and it supports collaboration among institutions of higher education, schools, technology providers, philanthropic organizations, nonprofit groups and government agencies to achieve the immense promise of carefully designed technologies. view more…
At the Council’s inaugural meeting in September 2014, its members began an effort to define the infrastructure needed to support implementation of evidence-based TEL at institutions of higher education. Members defined two key problems slowing the adoption of TEL—the lack of practitioner support, and the lack of clear principles and frameworks for sharing data. In parallel, members identified two needs: to make resources available to practitioners, and to define common data frameworks. From there, the Council convened member experts from various sectors to explore the opportunities and challenges posed by these goals, and to prepare draft recommendations. These recommendations were refined through informal member review and presented for comment to member presidents and chancellors of the Association of Public and Land-grant University (APLU) and the Association of American Universities (AAU) in June and July of 2015, respectively. Feedback from these presentations and subsequent discussion was incorporated into the document. This draft is the result of that process.
The first release of this document incorporates feedback throughout this process. However, it is recognized that the recommendations presented here are not exhaustive and can benefit from additional review and feedback by a broader set of stakeholders. The Council views this document as the beginning of an important dialogue that must take place in a global, cross-sector context and continuously seeks comments and input from institutions of higher education and other interested parties.
Problem Statement
The potential of evidence-based instruction
An extensive body of research in learning science and related fields illuminates the mechanisms that underlie robust learning. It’s well established that applying learning science to the design of technology-enhanced learning leads to enhanced learning outcomes.
Leveraging this research in designing TEL is critical, because learning is a complex process with multiple interacting factors whose combined effect is difficult to predict. With appropriate data we can not only unlock the mysteries of how human learning works, but also produce learning experiences that are effective, efficient and enjoyable.
Gaps in the system
Many twenty-first-century students, using the most modern of learning technologies, receive instruction that is no more informed by learning research than it would have been in the 1800s. Clearly, if we are to apply learning science to TEL successfully throughout higher education, we must meet both needs identified by Council members in our September meeting:
- Helping practitioners adopt successful methods: We must help practitioners cultivate an approach that is unfamiliar to many of them: ruthlessly evidence-based, data-driven and iterative. This demands an institutional infrastructure that fosters initiative and innovation.
- Defining common data frameworks: We must facilitate the widespread sharing of data, tools and methods that will support the design and enhancement of TEL environments.
Analysis
To fully meet the two needs that we identified, we must address the opportunities they offer and the challenges they pose. Below, we outline these opportunities and challenges, as well as an additional consideration that we discovered in the course of analysis.
Helping practitioners adopt successful methods
Opportunity
Research is ready to be applied. A large body of research can be directly applied to improve the design, implementation and use of educational technologies. While intuitive approaches to instructional design often produce poor learning outcomes (Pashler 2008), research-based approaches have consistently produced significant improvements (Bowen 2014; Clark & Mayer 2011; Freeman 2013).
Challenge
Faculty lack specific expertise. Practitioners are trained to be experts in their discipline—not in learning science, research-based pedagogies or educational technologies. Knowledge and experience from these disciplines are needed in order to apply research to TEL design most successfully.
Challenge
Early failure is common. Any design of new instruction or TEL requires adapting or extending past research results to the current context, and these adaptations can be effectively refined based on learning data collected from the given context. Failure is common in initial attempts but should be used to fuel refinement.
Challenge
Time and resources are limited. Designing online courses or developing TEL resources can be costly in time and money, and it raises the likelihood of further iterative design; shifts in technology tools also require further adaptations. Practitioners have limited time to engage in any of these activities, but they are key to the development of effective instruction.
Defining common data frameworks
Opportunity
Shared data enables basic research at scale. Enormous quantities of educational data have been and continue to be created every day as the natural byproducts of student use of online courses, intelligent tutors, educational games, science simulations, as well as learning management systems and written (scanned) data. Taken in the aggregate, shared learning data can accelerate our understanding of human learning across thousands of instances, providing unique opportunities for basic learning research at scale.
Opportunity
Shared data supports adaptations for local contexts. For the first time in history, the collection and analysis of data from educational technologies allows us to widely employ evidence-based education. Educational research repeatedly reveals how practices that yield results in one context are often not easily and reliably employed in other contexts. Sharing of data and analytics fosters and supports research-informed adaptations and continuous improvement within local contexts.
Challenge
Shared data poses privacy risks. Educational data often contains sensitive information. If proper procedures are not followed, information about specific practitioners or students could inadvertently be revealed. To avoid such a privacy threat, data made publicly available should contain no more information than is publicly known. Sound principles for collecting and sharing data do exist. However, practitioners may not be aware of them, or the principles may not be exhaustive.
Considering global perspectives
Our analysis revealed an additional need. The nature of technology in a connected world means that TEL crosses global boundaries. Technology not only brings education to people around the world, but also brings together learners with diverse perspectives within learning experiences. This too poses challenges and opportunities.
Opportunity
Combined perspectives may strengthen outcomes. There is interesting new scientific evidence that discussion groups on MOOCs with members from many different countries (Kulkarni et. al. 2015) learn more than groups with members from one or just a few countries. This suggests an opportunity to design instruction that will capitalize on the varied perspectives of international learners.
Challenge
Effective instruction requires cultural awareness. Practitioners do not always have the benefit of international experience and broad cultural knowledge, yet a science-driven approach to TEL design should be informed by global perspectives and considerate of the cultural differences among learners.
Recommendations
To enable universities to address these challenges and opportunities, and fully realize the potential of research-informed TEL design and practice, the Council recommends that university leaders build a supporting social-technical infrastructure. This infrastructure is facilitated by meeting three overarching objectives:
- Foster a conducive culture that enables TEL to thrive
- Facilitate continuous improvement of instruction and instructional tools
- Help build a global community for data sharing
Below, we further describe these objectives and outline a set of specific recommendations for consideration by institutions of higher education. Each recommendation is accompanied by related case studies with examples from organizations that have enacted the recommendation.
Social-Technical Infrastructure for TEL Design and Teaching
The recommended social-technical infrastructure includes three key objectives. They will be realized through a network of interactions among faculty, administration and the global education community.


ObjectiveFoster a Conducive Culture
Foster a conducive culture that enables TEL to thrive, including practitioner incentives and professional development support. Because widespread adoption will grow from individual choices made by practitioners, it’s important that university leadership provide encouragement, resources and incentives. view more…
Beyond motivating these actions through institutional values and incentives, we recommend that university administrations also provide instrumental assistance in the form of educational resources and support.
These recommendations resonate with recent, explicit acknowledgment from many high-profile institutions and reports of great value that learning science and discipline-based educational research have for enhancing teaching and learning in higher education (AAU, 2011; Coalition for Reform of Undergraduate STEM Education, 2014; NRC, 2011). These reports call for more universities and colleges to apply research on learning to the practice of teaching.
And yet, most institutions are not fully prepared to take this on. For example, faculty members are experts in their own disciplines but tend not to be trained in learning science, pedagogy, or educational technology. So, fundamentally, applying learning science and designing TEL effectively demands that we acknowledge a gap in the current system and take steps to address it. A learning-science-based approach to education requires:
- A real commitment to a ruthlessly evidence-based, data-driven, and iterative methodology, and
- An institutional infrastructure that fosters initiative and innovation.
There is a rich body of relevant results from the learning sciences and discipline-based educational research that can help design technology-enhanced learning environments and, more broadly, improve teaching and learning. In addition to the primary source research articles (too numerous to even highlight here), there have been several reviews (Kober, 2015; Koedinger et al., 2012; Moulton, 2014; NRC, 2012), meta-analyses (e.g., Freeman et al., 2014), and research-to-practice volumes (Ambrose et al. 2010; Brown et al., 2014; Clark & Mayer, 2011; Kuh, 2008; Pashler et al., 2007) that synthesize the literature and help translate it for educators wishing to design evidence-based instruction.
Culture Recommendation 1
Build on shared values of excellence and innovation by having institutional leaders actively espouse scientific approaches to education. Leadership through advocacy and knowledge-sharing can help integrate TEL into the community. view more…
The development and use of TEL should be well integrated into the university’s overall vision and educational goals. Within this context, the university should create an open and stimulating environment that allows faculty to pursue and iteratively refine new ideas involving TEL. Universities need to support the use of data for decision making, both at the instructional level and also at the level of program assessment. Current practices surrounding program evaluation and assessment are already in place at many institutions and can be built upon to this end. Part of building this culture also involves bringing ideas about research-based teaching and TEL into the community through collegial conversations, workshops, and other events (Austin, 2011).
Related Case Studies
Culture Recommendation 2
Adjust the incentives for faculty to engage in effective TEL design. Because the practice requires time and effort, appropriate financial or career incentives are needed to fully promote engagement. view more…
Collectively, faculty may recognize the value of research-based teaching and TEL design, but they decide individually whether or not to change a course or develop a new TEL resource. The calculus of these individual decisions naturally favors the status quo over paying a substantial price (mostly in time and opportunity cost) to innovate and/or to apply a scientific approach to education. We need to adjust the incentives for faculty to engage in effective, iteratively improved TEL design. For example, providing financial incentives (e.g., in the form of internal grants) and then highlighting positive examples are methods that have been successful. In the longer-term, we need to foster and promote a culture that pursues, uses, and values rigorous educational research. For faculty who pursue and build a strong portfolio of such research, this must be recognized as part of the evaluation of their teaching performance and academic achievement.
Related Case Studies
Culture Recommendation 3
Educate and support faculty in incorporating research-based principles and practices in TEL design. The appropriate resources and tools will enable practitioners to draw on the literature and put it into practice in their own teaching contexts. view more…
Faculty members are subject matter experts with the disciplinary knowledge that forms the substance of instruction. They are also the ones with direct experience teaching students this substance. Nevertheless, beyond their expertise and experience, there is an extensive literature of research-based principles and results that can greatly enhance teaching and learning, especially TEL. We need to provide faculty with resources and tools for professional enrichment so they can draw on this literature and put it into practice in their own teaching contexts.
In addition, we need to provide faculty with support — in the form of pedagogical/ technological consultants who can distill relevant results from the literature and translate them to the current TEL design, and production specialists who can help build TEL resources that are collaborative designed (e.g., by a team of multiple faculty members, pedagogical consultants and technologists). Finally, to get to an ideal end-state where faculty and graduate students are comfortable engaging in scholarship and research around teaching and learning, we need to provide opportunities for professional development and exploration in this area.
Related Case Studies

ObjectiveFoster Continuous Improvement
Build the expertise and resources needed to foster a cycle of continuous improvement in TEL design. Given the right support, practitioners can develop the needed skills and incorporate this practice in their instructional design. view more…
Engaging in evidence-based, iteratively improved TEL design requires new skills and new processes. So, enacting this new approach — especially at scale, within or across institutions — will require lowering the barriers to change.
Thus, we recommend that universities and colleges implement and support a systematic approach to TEL that emphasizes learner-centered and evidence-based design, in particular where learning objectives are clearly articulated and learners can engage in repeated practice with targeted feedback. After design, the continuous improvement cycle for TEL involves collecting and analyzing learning data, so we recommend that institutions (or groups of institutions, see below) build tools and resources that make it easy and natural to make adjustments — to teaching, learning and TEL designs — based on data. Finally, we recommend that universities and colleges invest in instructional design and faculty-development experts who can help faculty develop the skills needed for this work and collaborate with them in agile-development teams.
Improvement Recommendation 1
Implement systematic procedures for designing TEL resources. Through deliberate instruction — the practice of analysis and planning coupled with deliberate effort over time — practitioners can consistently achieve improved outcomes. view more…
To address the challenges described above and to consistently produce demonstrably effective TEL resources, we need a systematic approach. We label this recommendation deliberate instruction both to emphasize the analysis and planning that is critical to effective instructional design and to capture the key features of “deliberate practice” (Ericsson et al., 1993). The components of deliberate instruction are:
- Cognitive task analysis: deconstructing a complex task into the knowledge and skills that are necessary for good performance (Clark et al., 2006). Cognitive task analysis helps avoid the expert blind spot (Koedinger and Nathan, 2004) and identifies the required knowledge and skills that instruction must address.
- Instructional alignment: ensuring that instructional activities and assessments are well aligned with clearly articulated learning objectives. When these elements are aligned, assessments provide valid measurement of student outcomes and instructional activities support students in performing well on assessments and achieving learning objectives.
- Repeated practice: creating sufficient opportunities for learners to practice the knowledge and skills they need to learn. Because robust learning does not occur in one trial, repeated practice is critical for developing mastery (especially when combined with feedback)
- Targeted feedback: providing learners with targeted and timely feedback on their performance. Such feedback is critical for learners to refine their approach, correct misunderstandings, and deepen their understanding.
When these components are jointly put in place, the result is instruction that supports learners to achieve the desired outcomes.
Related Case Studies
Improvement Recommendation 2
Build infrastructure for data collection to enable adaptive teaching and learning, and iteratively improved instructional design. Data from student interactions with instructional material provide a rich dataset that can drive multiple productive feedback loops. view more…
Applying a deliberate instruction approach and incorporating research results to the design of TEL resources already can lead to significant improvements in student learning outcomes, but why stop there in applying a scientific approach to teaching and learning?
Productive Feedback Loops
Student learning data can drive multiple feedback loops to enhance education and research.
Especially when TEL resources are designed with repeated practice and targeted feedback, the data from students’ interactions with the material provide a rich dataset on student learning. Such data can drive multiple productive feedback loops (see accompanying figure). Universities need to build the infrastructure for collecting, analyzing, and visualizing such data so that instructors and students can get a window onto the learning process and adapt their teaching and learning accordingly. Data collected from students using a TEL resource can also guide ongoing improvements to the resource’s design, thus ratcheting up its effectiveness over time. Moreover, these data and analyses can be fed back into the TEL system to enable various options for personalizing the learning experience.
Enacting this recommendation involves developing new and better tools for:
- Instrumenting TEL resources for easy, compatible, and secure data collection
- Analyzing the data to provide meaningful results to a variety of audiences, and
- Preparing and supporting various participants (e.g., teachers, students, administrators, course designers) to understand and use the results effectively.
Related Case Studies
Improvement Recommendation 3
Invest in a team of instructional-design and faculty-development experts. Such a team can help faculty apply learning science to TEL design and carrying out the steps of deliberate instruction. view more…
Today, the main emphasis of faculty development is on pedagogy and effective classroom delivery and engagement. Moving forward, we need to shift the focus to a building a stronger understanding of how to apply learning sciences, how to use and develop TEL resources, and how to use data to iteratively improve teaching and learning. A team of instructional design, educational technology, and faculty-development specialists can consult with faculty on the application of learning science to instructional and TEL design, help create TEL resources, educate faculty and graduate students about best practices, and support faculty in carrying out all the steps of deliberate instruction.
Related Case Studies

ObjectiveBuild a Global Community
Help build a global community for data sharing, and participate in the exchange of data and other resources. If university, industry and government stakeholders create a data commons containing high quality data sets and analytic methods, this will greatly accelerate the ability of TEL to improve learning outcomes. view more…
To expedite these discoveries, we recommend that colleges and universities encourage building communities around data and tool repositories. Creating or joining a collaborative research community devoted to improving learning outcomes through empirical research will aid in facilitating the design, improvement, comparison and dissemination of effective learning metrics, feedback mechanisms and best practices necessary to fuel a global learning revolution. As part of these communities, we advocate bringing together the expertise and resources of university, industry and government stakeholders to collect and store hundreds of high quality data sets and accumulate the best analytic methods available for educational research. We encourage sharing to go beyond datasets and to also include assessments, educational technologies, educational technology authoring tools, analysis tools, research techniques and associated publications.
Faculty, curriculum developers, instructional designers and learning researchers should be encouraged to contribute so that all can benefit from their experiences and research. Learning scientists should be encouraged to test hypotheses and new analysis methods on hundreds of datasets contributed by others. Creating a data commons is a critical step in the success of the interdisciplinary research community and provides a unifying network for collaboration. In the creation and participation in such data repositories, the preservation of student privacy is paramount. However, the spectrum of data types, global privacy laws and associated privacy risk levels do not allow for a “one-size-fits all” set of guidelines. Accordingly, we recommend that a global, cross-sector task force be commissioned with the goal of specifying a framework of principles and practices that relevant legal bodies (e.g., university IRBs, FERPA) can adopt to protect individuals’ privacy.
Community Recommendation 1
Collect, develop and curate a repository of instructional and TEL tools and resources that are easy to use, share and customize. This repository will enable practitioners to gain from the experiences of their peers, and contribute back to the collection. view more…
Research suggests that a key factor in faculty members’ evaluation — and ultimately adoption — of research-based educational innovations is the compatibility with their teaching context (Montfort, Brown, & Pegg, 2012). Unfortunately, in higher education, teaching tends to be a ‘solo sport’ in which individual faculty members know relatively little about their colleagues’ teaching practices or experiences (cf. Herbert Simon). An online repository will offset this deficit by providing faculty members access to TEL resources, strategies, videos of their use in action, and peers’ assessments of these artifacts based on actual experiences. This repository will enable faculty and administrators at a variety of institutions to directly use these materials and contribute back to the collection.
Related Case Studies
Community Recommendation 2
Adopt and adapt a data repository and build collaborative interdisciplinary research communities devoted to improving learning outcomes through empirical research around data. Creating a data commons is a critical step in the success of the interdisciplinary research community, and provides a unifying network for collaboration. view more…
The Simon DataLab offers one model for a collaborative data repository that supports primary and secondary research. The central repository portal serves as an access point and links to other resources that allow data owners and administrators have the ability to determine who else is granted access as well as what privileges. Visitors can see all available data sets and are be able to request access to others. The repository administrators can ensure that data access is granted according to the project IRB.
Data infrastructures will need to generalize so that they are interoperable across existing learning science or education data repository efforts such as:
Attracting researchers to perform secondary analysis on data sets will likely draw from the repository’s existing user base as well as publications that cite the repository’s data. This large community of researchers performing secondary analysis would be interested in the data set once it is available. Creating or joining a collaborative research community devoted to improving learning outcomes through empirical research will aid in facilitating the design, improvement, comparison and dissemination of effective learning metrics, feedback mechanisms and best practices necessary to fuel a global learning revolution. As part of these communities, we advocate bringing together the expertise and resources of university, industry and government stakeholders to collect and store hundreds of high quality data sets and accumulate the best analytic methods available for educational research.
Faculty, curriculum developers, instructional designers and learning researchers should be encouraged to contribute so that all can benefit from their experiences and research. Learning scientists should be encouraged to test hypotheses and new analysis methods on hundreds of datasets contributed by others. Creating a data commons is a critical step in the success of the interdisciplinary research community and provides a unifying network for collaboration.
Related Case Studies
Community Recommendation 3
Commission a global, cross-sector task force with the goal of developing specific practices to be used by relevant entities (university IRBs, legislative bodies crafting laws such as FERPA) to protect individuals’ privacy. view more…
Different kinds of educational data come with a range of sensitivity and risks to student privacy. An example of low-risk data is simple mouse and keyboard interactions with an educational technology (so-called “click stream” data) where no student identifying information, such as name, address or demographics, is included and where there are no links to other datasets. At the other extreme, classroom or student video data that includes student identifying information is of high risk. Corresponding with the risk are different levels of data security and access. High storage security and limited access, for example, to only a small group of researchers with Institutional Review Board approval is appropriate for highly sensitive data. In contrast, for low-risk data more open access is reasonable. Thus, a one-size-fits-all policy is not appropriate. Instead, we recommend defining commonly agreed upon protections for each pairing of level of data sensitivity and sharing sensitivity. Furthermore, perceptions of risk and sensitivity may vary according to global cultural contexts and associated privacy laws will vary from country to country. Accordingly, we recommend that a global, cross-sector task force be commissioned with the goal of specifying practices that relevant legal bodies (university IRBs, legislative bodies crafting laws such as FERPA) can adopt to protect individuals’ privacy.
Specific practices and procedures should take into account well established “best practices” and principles for privacy preservation. For example, according to Fung et al. (2010), a privacy threat occurs when it is possible to link a record owner to: a specific record in a publicly available data a sensitive attribute in the data such as age or address, or the publicly available data itself. To avoid the creation of a privacy threat, Fung further suggests that the publicly available data should not provide additional information beyond what is already publicly known. Practices for collecting and archiving data should be informed by the principles and practices outlined in foundational conventions and codes such as The Asilomar Convention for Learning Research in Higher Education, the 1973 Code of Fair Information Practices, and Belmont Report of 1979.
Related Case Studies